FAQs

We charge a refundable security deposit of £250 to your credit card when you collect your apartment keys. In the event of any damage to the property or additional charges, such as telephone, we will use the refundable security deposit to cover this cost. We hold the security deposit for the duration of your holiday.  You will receive the returned deposit back not later than 14 days after the completion of your holiday.

Telephone calls

There is no charge for the first £5.00 inc. VAT of all telephone calls or for incoming calls.

A deposit of 25% of the final balance of your holiday is payable to secure your booking.  The balance is due 8 weeks prior to your holiday. If you are booking within 8 weeks of your holiday, then you will have to pay the final balance in full when confirming your booking.

Payment is by direct bank transfer or Paypal (directly from your bank account or using Visa) in £sterling. Please note that any payments made in an alternative currency will incur a currency handling charge.

Bank transfer

If you wish to pay by direct bank transfer, please contact us for our bank details.